• ACCESSIBLE GATES 
  • All entries at Legacy Arena are ADA accessible. We highly suggest entering Entry A, or using the drop-off area at Entry B. In effort to help guests enter the closest gate to their ticketed seats, please see below for the recommended gate entrances for each seating section – 
    • Entry A: Seating Sections – 101-105, 122-132, 201-205, 222-226, Club Level  (227-232)
    • Entry A2: Seating Sections – Exclusive entrance only for Suite level guests
    • Entry B: Seating Sections – 106-121, 206-221
    • Entry B2: Exclusive entrance only for Arena Club Passes 

• ACCESSIBLE PARKING & DROPOFF LOCATIONS 
  • Entry B has a drop-off zone (located at P2 parking lot). Guests are encouraged to check each event’s Know Before You Go prior to arriving on event day for suggested parking. 

• ACCESSIBLE PARKING
  • The Orange Lot and Blue Parking Garage are recommended for accessible parking spaces. Accessible parking spaces are available on a first-come, first-serve basis. 

• ACCESSIBLE RESTROOMS 
  • Accessible stalls are provided in every restroom location, on all levels of Legacy Arena.

• ACCESSIBLE SEATING & TICKETING INFORMATION 
  • Wheelchair accessible seating is located in various sections throughout Legacy Arena. ADA Seating in Legacy Arena is located on the back row of Sections 101, 103, 105, 107, 109, 111, 113, 114, 115, 117, 119, 121, 123, 125, 127, 129, & 130. Guests purchasing a ticket for an accessible seat may also purchase companion seats. 

• ACCESSIBLE SEATING RELOCATION POLICY
  • If you have purchased a ticket that is not designated as an accessible seating location but you are in need of such, please visit the Guest Services Desk in the Entry A Lobby for assistance. They will be able to assist with relocating your seat. All ADA seats may be purchased in advance via Ticketmaster.com or through Ticketmaster Customer Service line at 1-800-653-8000. 

• INTERPRETER SERVICES 
  • Requests for interpretation services should be made at least thirty (30) business days prior to an event. The ADA Facilitator may be unable to fill translation requests if made less than thirty (30) business days in advance of an event. Please contact [email protected]. 

• SERVICE ANIMALS 
  • Trained guide dogs, signal dogs, or service animals assisting guests with disabilities are permitted inside the Arena. Please identify such animals to ticket takers upon entry. 

• WHEELCHAIRS 
  • As Legacy Arena wheelchair inventory is limited for patient transport in emergency responses, guests requiring mobility assistance should make arrangements to provide their own wheelchairs. 

For additional questions regarding ADA accommodations at the Arena, please email [email protected] 

Legacy Arena at the BJCC 

1898 9th Avenue N 

Birmingham, AL 35203 

 

MAILING ADDRESS 

2100 Richard Arrington Blvd. N 

Birmingham, AL 35203 

All-Star Access / BJCC email subscribers receive event pre-sale opportunities, as well as BJCC Newsletters and additional email outreach. Please sign up here to subscribe. 

Please check the your upcoming event for any age restrictions, which could include: all ages need a ticket, ages 2 and under free, event is 18+, etc.

Guests will be asked to show their valid ID when purchasing alcohol. Alcohol services will end during sporting events after the 3rd Quarter, and 30 minutes before a show is scheduled to complete. Please drink responsibly.  

See ACCESSIBILITY

Animals are not allowed in the venue, with the exception of service animals.

See CAMERAS & RECORDING POLICY

The Arena Club is an exclusive area for attendees to gain early entry (half hour prior to general doors opening) through a private entrance, access to Arena Club bar, lounge and restrooms, premium concessions, and access to the Arena Club throughout your event. Prices start at $25. 

Attendees do not have to purchase an Arena Club Pass to gain entry to the regular event; this is a featured add-on to your event ticket. Not all events will offer Arena Club passes. View available Arena Club Passes on Ticketmaster or on your specific Events page listing.

This is not your event ticket. You must have an event ticket to enter the venue.

There are baby changing stations in most of the restrooms on every floor of the Arena.

See BAG POLICIES

Bags will be checked at entry point security screenings. 

Unless otherwise specified by teams and/or event officials/management, BJCC welcomes patrons bringing small signs, flags, banners, and posters inside the building to show fan support during events. 

The following guidelines relate to these items: 

• Item must be related to event 
• Item may not be attached to a stick/pole 
• Item may not be larger than 11″ x 17″ in dimension 
• Item may not obstruct any sponsor/advertiser signage 
• Item may not be hung, attached, or displayed on any part of the building 
• Item may not contain or display obscene/offensive language and/or pictures, as determined by Arena management
• Item may not be constructed or displayed in a manner that may obstruct the view of other patrons or in any way create a safety hazard for others as determined by Arena management. 

For birthday groups, videoboard shout outs, suite rentals and their availability, please contact: 

Central Ticket Office: [email protected]

Birmingham Squadron: [email protected] 

Sign up on our All Star Access subscribers list to receive BJCC monthly newsletters. BJCC Newsletters overview upcoming events, highlight campus businesses, and more.  

See CENTRAL TICKETING OFFICE 

The BJCC Central Ticketing Office (CTO) is located on the ground level at Entry A of Legacy Arena on 9th Avenue N. Guests must enter through the outside Ticket Office entry. CTO hours are Monday – Friday from 9:00 AM – 4:00 PM*. 

*These times are subject to change. Please refer to the CTO page for current hours, or email [email protected]. 

On the day of your Legacy Arena event, the CTO is scheduled to open two (2) hours before the show’s start time, but is subject to change. Please refer to the Events page for your event’s information on CTO hours for the day of the event. 

Tickets to Legacy Arena events can also be purchased through Ticketmaster at Ticketmaster.com or the Ticketmaster app. 

See PROHIBITED ITEMS 

Cameras with lenses over four (4) inches are prohibited. For camera and recording policies for a particular event, please refer to the Events page for your specific event’s information.

Legacy Arena is a cashless operation including all concessions, merchandise, and parking. Cash will not be accepted as a form of payment at any parking, retail, or concession locations within the Arena. 

Centerplate is the exclusive caterer and concession provider for Legacy Arena and the BJCC Complex.   

The BJCC Central Ticketing Office (CTO) is located on the ground level at Entry A of Legacy Arena on 9th Avenue N. Guests must enter through the outside Ticket Office entry. CTO hours are Monday – Friday from 9:00 AM – 4:00 PM*. 

*These times are subject to change. Please refer to the CTO page for hours, or email [email protected]. 

On the day of your Legacy Arena event, the CTO is scheduled to open two (2) hours before the show’s start time, but is subject to change. Please refer to the Events page for your event’s information on day of show CTO hours.

Tickets to Legacy Arena events can also be purchased through Ticketmaster at Ticketmaster.com or the Ticketmaster app. 

Children’s ticket policy is at the discretion of Show Management. For information about children’s ticket policy for an event, please refer to the Events page for your event’s information. 

The Legacy Arena Management and Staff are committed to creating a safe, comfortable, and enjoyable experience for all. Any conduct detrimental to the safe and proper operation of an event such as, but not limited to, abusive language, threats, assault, vandalism, theft, and all other inappropriate actions will result in immediate eviction from the premises or arrest and prosecution as appropriate. Patrons are encouraged to report all such behavior to any Legacy Arena team member. 

The following behaviors or activities are causes for eviction from the Legacy Arena: 

• Failing to comply with arena policies 
• Use of profanity or unacceptable language of any type 
• Possession of illegal or unauthorized items 
• Inappropriate or offensive attire 
• Public intoxication 
• Any attempt to alter or modify the existing pod seating system in the Arena 
• Entering or attempting to enter any “off limit” area such as stage area, backstage, or restroom of the opposite sex 
• Fighting or instigating a physical or verbal altercation 
• Verbally abusing, threatening, or intimidating other patrons or building employees 
• Throwing objects of any type 
• Possession of stolen or counterfeit tickets 
• Possession of any unauthorized banners or signs 
• Attempted resale of tickets 

Any other conduct deemed inappropriate by Venue Management will also result in eviction. 

We want to hear from you! Guests interested in providing comments, compliments, or concerns regarding your Legacy Arena visit can do so by visiting our Guest Services location, emailing [email protected], or by Contact Form submission.

See PROHIBITED ITEMS 

Laptop computers and tablets are not permitted inside of Legacy Arena. 

• Anvil Grill 
  Sections 102 & 107
  Menu: Burgers, Chicken Tenders and Fries, & other game day favorites 
• Crossroads Chicken 
  Section 111
  Menu: Nashville Hot Po Boy & other game day favorites 
• Bridges Café 
  Section 115
  Menu: Birmingham Cubano-a-Brisket Grilled Cheese & other game day favorites 
• Lady Electra’s 
  Sections 101 & 126
  Menu: Cocktails, Wine, assorted draft & canned beers 
• Steel Town Taproom 
  Section 108
  Menu: Local Craft Beers from all over Birmingham & surrounding areas 
• Box Car Brewhouse
  Section 120
  Large assortment of Domestic, Premium & Craft beers 

See PROHIBITED ITEMS

Coolers are not allowed inside the venue.

Costumes are allowed. Guests 14+ are NOT allowed to wear costumes into the venue.  

For event-specific questions, please refer to the Events page for your upcoming event’s information.

See CODE OF CONDUCT 

Guests are reminded that attempting to enter or access the court or stage without the proper credentials is a violation of the Fan Code of Conduct and is grounds for immediate ejection and arrest.  

Legacy Arena is a cashless facility and accepts MasterCard, Visa, American Express and Discover credit/debit cards, Apple Pay, Google Pay and Tap to Pay. 

Diaper bags are allowed in Legacy Arena. Please be aware bags will go through a security screening and bag check before entering the venue. If medical items are included, please alert a security member to have your bag searched and tagged as a ‘medical bag.’ 

See ADDRESS

When traveling for an event, we suggest downloading the Waze app and inputting the parking lot/garage address into the destination location for the most efficient route to your destination. Waze is the recommended GPS program because it contains updated event day traffic plans and street closures, providing you with accurate directions and real-time traffic alerts. 

See ACCESSIBILITY

In the days leading up to an event, be on the lookout for the “Know Before You Go” e-mail that includes specific event day information and details. The “Know Before You Go” e-mail will help you prepare for the event!  

Doors are scheduled to open one (1) hour before stated event start time and is subject to change. Please refer to the Events page for information and updates on your upcoming event. 

Drones, model aircraft, kites, and any other remote controlled or tethered flying objects are not permitted on the BJCC Complex. 

Drop-off and pickup locations are on a per event basis. Accessible drop-off areas are at Entry B and Entry A2 (this is the exclusive Suite entry). Please check the Events page for more information on your upcoming event.

Legacy Arena emergency exits are located behind Sections 101 and 116. Please follow security instruction in the case of an emergency.

View open employment positions with the BJCC here.

There are four (4) entrances at Legacy Arena.

Entry A is the main entry, just off of 19th St N, facing the interstate and City Walk. This entry includes Guest Services, stairs/escalators to the main concourse, and a ramp to elevators and floor seating.

The Central Ticketing Office (CTO) doors are located to the right of Entry A. The CTO entry also faces the interstate and City Walk. Visit the CTO page for daily and event hours.

Entry A2 is on 19th St N. It is the suite ticket holder entry, as well as an accessible drop-off zone.

Entry B is north of Entry A2. This entry is accessible via 19th St N, as well as stairs and accessible ramp from the Piazza. Guests will immediately enter the main concourse through this entry.

Entry B2 is the Arena Club entry. Guests must have an Arena Club Pass and event ticket to enter. This entry sometimes serves as a general admission/pit ticket entry. This entry is accessible via 19th Street N and the Piazza.

View Legacy Arena entry map here.

Entry A: Escalators and stairs to get to the Main Concourse level

Entry A2: Elevators to get to all floors

Upper Bowl: Stairs to get to all Upper Bowl seating from Main Concourse, located behind Lower Bowl seating sections

Fill out the Contact Form to request information on booking an event.

See CODE OF CONDUCT

Family restrooms are located throughout the Concourse, Suite level, and Club Level.

In the interest of player and guest safety, Legacy Arena maintains a zero-tolerance policy regarding fan interference with a ball in play or a player during the game. Failure to comply with this policy will result in immediate ejection from Legacy Arena. 

Legacy Arena/BJCC does not accept fan mail on behalf of any event, athlete, or performer. 

We want to hear from you! Guests interested in providing comments, compliments, or concerns regarding your Legacy Arena visit can do so by visiting our Guest Services location, emailing [email protected], or by Contact Form submission.

Trained emergency medical technicians (EMT) personnel are available to assist any guest in need at every event at Legacy Arena. The First Aid office is located in the Entry A Lobby off the floor ramp. In addition, the BJCC is equipped with Automatic External Defibrillators (AED) located in various locations throughout the facility. Designated employees, including our EMT staff, have been properly trained and certified to use the AED. In the event of a medical emergency, contact a member of our event staff for assistance. 

See CONCESSIONS

Outside food and beverages of any kind are prohibited. 

Legacy Arena offers a wide variety of food and beverage (non-alcoholic and alcoholic) choices. Concession favorites are offered along with a variety of other selections from specialty vendors.

See Events page 

Game times are listed under their event information. Game start times are subject to change. Please refer to your event’s information for updates. 

The BJCC / Legacy Arena does not offer group ticket sales. Group offers are per event only. Please review your upcoming event information or contact [email protected] for group ticket sales availability. 

Legacy Arena is home to a professional sports teams and hosts numerous events year-round. Due to our event schedule, tours of the Arena are extremely limited. Please fill out this form and a BJCC representative will be in contact regarding tour availability.

Guest Services is located in the Entry A Lobby at Legacy Arena. 

See ACCESSIBILITY

Visit Guest Services at the Entry A Lobby for assisted listening devices. 

Sheraton Birmingham Hotel

2101 Richard Arrington Jr Blvd N, Birmingham, AL 35203

 

The Westin Birmingham

2221 Richard Arrington Jr Blvd N, Birmingham, AL 35203

The BJCC / Legacy Arena does not offer in-game messaging on the videoboard. 

If attending a Birmingham Squadron game, please contact [email protected] for inquiries. 

See EMPLOYMENT

See SENSORY INCLUSION

Make the nevers possible by creating sensory accessibility and inclusion for those with invisible disabilities.

Our Sensory Inclusive™ Certification is available to venues, organizations, small businesses or caring individuals who want to learn more about sensory needs and how to better engage with individuals with sensory needs.

Sensory Bags are available to check out at Guest Services, located in the Entry A Lobby. Each Sensory Bag includes a weighted lap pad, noise cancelling headphones, fidgets, and a visual cue card.

Click here for more information on KultureCity.

For lost and found information during an event, patrons should visit Guest Services located in the Entry A Lobby of Legacy Arena. After the conclusion of an event, guests can inquire about lost items by emailing lost&[email protected] or filling out this form.

Once a lost and found form is submitted, please allow one (1) business day for a response. Guests will only receive an email if the missing item is found. 

Please alert an Event Staff member or Guest Services if you are lost or have lost a child. 

See the Know Before You Go page for parking and concourse maps.

For media inquiries and credential requests, please contact Katy Knauss at [email protected]. 

If you have a bag with medical items, please alert the security staff upon entry security and bag screening. They will check your bag and tag as a medical bag.

Please alert an Event Staff member, Guest Services attendee, or medical staff member for emergency medical needs.

Fill out the Contact Form to request information on booking a meeting and/or banquet.

See PROHIBITED ITEMS

All guests will be subject to security screening prior to entry inside Legacy Arena along with inspection of all approved clear bags and carry-in items. Security staff will utilize walk-through magnetometers, and/or handheld metal detectors to screen all guests at security checkpoints. Guests are asked to form single file lines and continue walking through detectors. If further screening is necessary, security staff will alert the guest. Please have all bags open for security staff and be prepared to remove any item from inside the bag if requested for closer inspection. Guests electing not to consent to the metal detector screening or a bag search will be denied entry. 

Military discount tickets are available per event. Please check your event’s ticketing information or contact the Central Ticketing Office at [email protected] for military discount availability.  

To avoid reliance on cell tower connectivity during times of peak traffic on event day, be sure to save your tickets to your phone’s Apple Wallet or Google Pay in advance of event day for the quickest and easiest entry process. Screenshots or recordings of tickets are not valid for entry. To improve the event day experience and speed up the entry experience, we recommend you individually transfer tickets to the rest of your group before the day of the event.  

The BJCC / Legacy Arena does not schedule National Anthem performers for events. Please reach out to the following for the event you are inquiring about: 

Birmingham Squadron: [email protected]

C.M. Newton Classic: [email protected] 

See PROHIBITED ITEMS

Rooms for Nursing Mothers can be found on the Main Concourse Level at the women’s restroom behind Section 130, as well as on the Suite and Club Level floors.

See Know Before You  Go page for parking and entry maps.

BJCC parking lots are card only.

For events at Legacy Arena, we suggest parking in Orange, Purple, Yellow, and Blue.

When traveling and parking for an event, we suggest downloading the Waze app and inputting the parking lot/garage address into the destination location for the most efficient route to your destination. Waze is the recommended GPS program because it contains updated event day traffic plans and street closures, providing you with accurate directions and real-time traffic alerts. Therefore, we do not recommend using Google Maps, Apple Maps, or any other mapping software.  

Jefferson County Sheriff’s Department will provide venue security for the events within the BJCC. Follow BJCC campus policies and procedures.

Premier Parking is parking that is available to pre-purchase for Legacy Arena events. Premier Parking is located in the Orange Lot on 19th Street, across from the Arena. Premier Parking is $30.

You do not have to purchase Premier Parking for an event; other BJCC lots will be open to pay to park day of event. 

View available Premier Parking for upcoming events here.

Arena Club Level seating is located in the upper bowl seating. Guests will be given a wristband upon accessing the escalator and/or elevator to the Arena Club Level. Guests will have access to a bar, their own restrooms, and elevators to travel to and from the Main Concourse.

Suite Level seating is located between the Main Concourse and Arena Club Level. Guests will have one entry point at Entry A2, and must receive a wristband to have access to their Suite. Please contact your Arena Suite contact for more information.

Toggle content goes here, click edit button to change this text.

Re-Entry is not permitted at Legacy Arena. 

Restrooms are located in the following locations:

Entry A Lobby – Near the ramp and elevators

Suite Level – Behind the elevators

Club Level – Behind the elevators

Arena Club – Left of the bar

Floor – Across from concessions

Main Concourse

• Sections 129/130
• Section 126
• Sections 123/124
• Sections 120/121
• Sections 119/120
• Sections 117/118
• Sections 114/115
• Sections 112/113
• Section 110
• Sections 108/109
• Sections 105/106
• Sections 102/103

In the instance of an emergency, fans will be alerted through messages distributed on the videoboard and PA system announcement. Event staff and security will be there to assist.

Please contact one of the following for Birmingham Squadron season ticket information:

[email protected] | 205-719-0850 | Click Here

See KULTURECITY

See Guest Services to check out a sensory bag during your event. We have designated quiet rooms available for use in the Arena for those needing a break from the excitement.

Legacy Arena is a non-smoking facility. All guests are prohibited from smoking (including electronic cigarettes, vaporizers, or similar products) inside and outside of the Arena perimeter at any time. 

There is a large stairway and escalators located in the Entry A Lobby to allow guests to access the Main Concourse.

Guests will need to take stairs or the ADA ramp from 19th St N / Entry B to access the Piazza and Entry B2.

For information or suite availability, please contact [email protected].

Concourse television monitors showcase upcoming BJCC events and highlight entertainment district businesses. 

See CENTRAL TICKETING OFFICE

The BJCC Central Ticketing Office (CTO) is located on the ground level at Entry A of Legacy Arena on 9th Avenue N. Guests must enter through the outside Ticket Office entry. CTO hours are Monday – Friday from 9:00 AM – 4:00 PM*. 

*These times are subject to change. Please refer to the CTO page for hours that week, or email [email protected]. 

On the day of your Legacy Arena event, the CTO is scheduled to open two (2) hours before the show’s start time, but is subject to change. Please refer to the Events page for your event’s information on CTO hours. 

Tickets to Legacy Arena events can be purchased at the CTO, Ticketmaster.com, or the Ticketmaster app. 

Patrons with illegally duplicated tickets will not be allowed entry into Legacy Arena. 

For ticket-related problems prior to entering the Arena, patrons should proceed directly to the nearest open ticket window location at the CTO.  

For ticket-related problems encountered inside of the Arena, patrons should visit the Guest Services Desk located in the Entry A Lobby. 

There are no ticket refunds unless the date and/or time of the event has been changed. All refunds are processed at the point of purchase.

THE BJCC IS A TICKETMASTER EXCLUSIVE VENUE 

We can only honor event tickets purchased directly through Ticketmaster. Tickets bought from individuals or third party sites (StubHub, Vivid Seats, Seat Geek, etc.) may not be valid. If you purchase tickets through those sites or individuals you risk purchasing invalid tickets. To guarantee that your ticket be honored, you must purchase through Ticketmaster online. For Ticketmaster customer service, contact (800) 653-8000. 

Why can’t I buy from somewhere else?
If there is a problem with your ticket, the only way that we can look it up in the ticketing system is if it was purchased from Ticketmaster. You must be able to show identification that matches the name on the ticket, show the account number that was used to purchase the ticket or show the credit card that was used for purchase. It is possible for the purchaser of valid tickets to transfer them to another buyer through Ticketmaster.com or the Ticketmaster app. 

See Events page for upcoming Legacy Arena events.

Click Here for all upcoming events at the BJCC.

Legacy Arena at the BJCC 

1898 9th Avenue N 

Birmingham, AL 35203 

 Phone Number: (205) 458-8400 

See CAMERAS & RECORDING POLICIES

Water fountains are located behind Sections 103, 114, 118, and 124.

See PROHIBITED ITEMS

Weapons and firearms of all kinds are prohibited inside Legacy Arena, including off-duty law enforcement officials attending the event. 

Legacy Arena wheelchair inventory is limited for patient transport in emergency responses. Guests requiring mobility assistance should make arrangements to provide their own wheelchairs. 

See CENTRAL TICKETING OFFICE

Legacy Arena Will Call is located at the BJCC Central Ticketing Office, located at Entry A of the Arena. A photo ID of the person who placed the order is required to receive the ticket. 

For Will Call hours on event day, please refer to the Events page for your event information.